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YOUR 
QUEstions

All questions deserve an answer, so here is a selection of what's been keeping you busy.

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Our ANSWERS

Hopefully You Got What You Needed

01

What is the benefit of renting clothes?

Renting clothes with RENTGLAM gives you access to unique, high-quality items that you might only wear once or may have a higher price point if you were to buy. No need to worry about taking pictures to resell; simply return it when you’re done. Plus, renting means more closet space for what you wear daily!

03

Can I rent an item for longer than a day?

Yes, absolutely! We offer flexible rental periods, including 24 hours, 48 hours, and one week. If you have a special request, just drop me a message, and we’ll work it out together!

02

How is the rental price build-up?

The price of each rental includes everything needed for a smooth, hassle-free experience: washing costs, allowance for wear and tear, storage space, and a fair paycheck for keeping RENTGLAM running smoothly. We take care of every detail so you can enjoy your items without worry!

04

What if I stain an item?

Accidents happen! While we ask renters to take responsibility for their rented items, normal wear and tear is already factored into the rental price. If you do stain something, please don’t try to clean it yourself. Just reach out to us, and we’ll discuss the best way to handle it.

Our ANSWERS

Hopefully You Got What You Needed

05

How do I return my rental?

Returning your rental is easy! Just come to the same location you picked the item up and we'll look at it together. In unique cases we do accept return shipment, that is on the cost of the renter. 

07

How do you handle cleanliness and hygiene?

We take hygiene very seriously. Every item is naturally cleaned and inspected after each rental to ensure it’s in perfect condition for the next renter. You’ll receive your piece fresh and ready to wear!

06

Are there penalties for late returns?

We understand that sometimes things come up! If you need a bit more time, just let us know in advance. However, returning items late without notice may incur a small fee to cover the extended rental period and maintain availability for other renters.

08

What kinds of items can I rent? 

RENTGLAM specializes in unique, statement pieces—especially glittery and glamorous items for special occasions. Whether you’re looking for a bold outfit for a night out or an elegant piece for a formal event, we’ve got something to elevate your style!

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